Programme Support Officer – Gender and Protection

Closing date: 06 Nov 2019

About the role: This is a 12 month, role with unaccompanied terms based in Goma, Nord Kivu with a salary of Grade 1.

You will report to the Gender and Protection Manager and will work closely with the Programmes Director, Programme Managers, Area Coordinators and the M&E Manager.

We would like you to start on 1st November 2019.

Your purpose: The Programme Officer will support the Gender and Protection Manager in working across the programmes to build the capacity of all project staff for increasing sensitivity to gender, age and diversity in all aspects of programming and ensure a stronger systematic incorporation of protection considerations. S/he will assist in taking learning needs into account and develop and conduct capacity building for all program staff. S/he will work closely with program teams and partner staff to develop high quality contextually appropriate approaches. S/he will contribute to the integration of gender principles and approaches within Concern’s operations and programmes.

You will be responsible for:

Integrating gender principles and approaches within Concern’s operations and programmes

  • Support the Gender and Protection Manager in rolling out Concern DRC’s equality strategic objective (DRC Strategic Plan 2017-2021 – Objective 3), and in collaboration with the programmes, systems and senior management team carry out regular reviews of the equality aspects within the programmes and internally for Concern DRC.
  • Support the Gender and Protection Manager in rolling out Concern DRC’s Equality Action Plan, inclusive of programmatic and internal organisational aspects for Concern DRC.
  • Provide direct support in the integration of gender in Concern’s emergency response and development programmes (livelihoods and WASH), including capacity building of staff and the development of tools and materials, as appropriate.
  • Generate learning from the Concern programme to provide evidence of impact from gender equality programming and to promote good practice in equality work.
  • Support staff to mark the 16 Days of Activism, International Women’s Day and other related events.
  • Support the HR Manager in the design and implementation of an inclusive recruitment strategy.
  • Conduct equality trainings to the Concern DRC team.


  • Work with the programme staff to produce good quality case studies that demonstrate best practice in areas of Concern’s work.
  • Share visibility materials for Concern’s website and social media (e.g. photos, programme updates, case studies) and design/produce external promotional materials.
  • Support with the planning and preparation for internal/external visits e.g. donor visits, Concern HQ/US Communications team visits.
  • Translate (English to French or vice versa), edit and improve the quality of internal and external reports and communications documents in style, presentation and analysis.
  • Work with the PMs in building the capacity of staff in the preparation of internal and donor reports and in developing communications materials e.g. case studies, photographs.


· Ensure networking and coordination with local Government authorities, other NGOs, and UN at field level.

· Represent Concern to clusters and other coordination fora in Goma as required and delegated by the Gender and Protection Manager, particularly in the gender working group.


  • Represent Concern at relevant coordination meetings at local level as required.
  • Actively participate in collective exercises such as preparation or updates of Preparing for Effective Emergency Response (PEER) plan, implementation of Concern’s accountability plan and Core Humanitarian Standard (CHS) commitments, and other Concern initiatives.
  • Adhere fully to the commitments and rules of Concern’s Programme Participant Protection Policy and Code of Conduct (P4 and CofC), and ensure that any abuses or suspected abuses are reported and or dealt with as appropriate.
  • Any other tasks agreed with the Line Manager.

Your skills and experience will include:


  • BSc or Arts degree in humanitarian/development studies, management, or a related/relevant field.
  • At least one year practical experience working in development or emergency for an international NGO.
  • Demonstrable understanding and knowledge of inequality related to development and emergency contexts and specific knowledge of gender inequality, gender analysis and prevention and response to Gender Based Violence.
  • Experience and understanding of strategies that promote gender equality, girls and women’s participation and empowerment, men’s engagement on gender equality/ GBV issues, and GBV prevention and response.
  • Experience of working in an insecure environment.
  • Strong French and English language ability, including written skills.
  • Ability to work under pressure.
  • Excellent computer skills, including Microsoft Word, PowerPoint and Excel.


  • Experience or knowledge of international standards such as SPHERE and CHS.
  • Proven experience in designing and implementing training initiatives at organisational and community levels.
  • Good organisation, planning and management skills.
  • Demonstrable interpersonal and communication skills.
  • Proven ability in report writing, research and documentation.
How to apply:

To apply:

Les candidatures en français sont les bienvenues

All applications should be submitted through our website at by closing date. CV’s should be no more than 4 pages in length.

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