Officer, Reconciliation & Settlement



TITRE DU POSTE : Officer, Reconciliation & Settlement

DEPARTEMENT : Operations


TYPE DE CONTRAT : CDI assorti d’une période d’essai de 3 mois

Standard Bank RDC fait partie du plus grand groupe bancaire de l’Afrique en termes de capitalisation boursièredont le siège se situé à Johannesburg. Présente dans 38 pays dont 18 en Afrique,c’est depuis 1992 qu’elle opère au Congo à la suite de l’acquisition d’ANZ Grindlays Zaïre qui existait dans le pays depuis 1973.

Standard Bank RDC offre une gamme variée de produits et services par le truchement de ses diverses branches à travers la RDC via un réseau des intermédiaires (banques correspondantes). Nous avons développé une expertise dans la prestation des services liés aux besoins des entreprises minières, multinationales, Nations-Unies et autres organisations internationales opérant en République Démocratique du Congo.
Nos équipes allient leur connaissance approfondie sur les conditions et déterminants du marché en RDC à l’expertise du Groupe Standard Bank opérant dans les marchés émergeants aux fins de développement des solutions sur mesure répondant aux besoins de la clientèle.

Links to structures
Job function* Business Support
Job family* Operations Processing
Job reports to* Manager, Reconciliations & Settlement
Career type* Functional/Specialist
Job purposedescription* Perform daily reconciliations of Nostro& Suspense accounts and follow up on outstanding items with processing units. Reviewing end month reconciliations to ensure high quality reconciliations in the bank, detect and action/ escalate unacceptable transactions and outstandings
Job criticality Operationally Critical
Key responsibilities*
Output group 1* Ensure that all reconcilable items download from Bank Master into Intellimatchon a daily basis for all suspense and Nostro Accounts and all MT 950 from Swift into Intellimatch
Outputs and measures*
  • Reconcile Nostro Accounts and other suspense accounts daily.
  • Reconcile Clearing Accounts and ACH accounts daily.
  • Prepare and broadcast list of outstanding items in the accounts reconciled.
  • Query aged and unreconciled outstanding entries on accounts reconciled
  • Keep custody of Nostro statements.
  • Initiate queries relating to unknown statement debits/credits & carry out follow-ups on queries.
  • Check and Investigate entries that have defaulted into proxy (system suspense) accounts.
  • Distribute daily reconciliation to different stakeholders and ensure the review is carried out at their end as per the SLA.
  • Sensitise staff on reconciliation.
  • Query about unknown funds and where necessary initiate the return of those unknown funds in our Nostro accounts.
  • Update senior management on quality of reconciliation and issues meriting their attention.
  • Prepare and submit month end reconciliation MI.


Output group 2* Confirm and monitor reconciliation
Outputs and measures*
  • Responsible for all Reconciliation and Confirmation functions ensuring that all deal fulfilment is actualised
  • Closely collaborate with Finance team on all internal accounts status.


Output group 3 Contribute to the control function
Outputs and measures*
  • Ensure processes follow proper procedures on a day-to-day basis.
  • Execute exceptions monitoring and produce daily, weekly and monthly reporting for various categories of accounts.
  • Investigate and match off all outstanding items in accordance with Business Rules and SLA’s.
  • Any other duties assigned by supervisors and/ or Manager.


Output group 4 Collaborate to effective team work execution
Outputs and measures*
  • Identify and mitigate risk within the work environment.
  • Implement improvement initiatives.
  • Contribute to team management, motivation and growth
  • Ensure positive Internal Audit and Compliance report findings.
  • Execute on team work initiatives across CIB Operations and the bank.


Formal minimum qualification 1* Type of qualification: Diploma
Field of study:Finance and Accounting
Preferred qualification 1 Type of qualification: First Degree
Field of study:Finance and Accounting
Experience required 1* Job Function:Business Support
Job Family:Operations Processing
Years: 1-2 Years
Experience Description:A minimum of 1 year of experience as Reconciliation Officer or any similar role.
Behavioural Competencies
Behavioural competency1*


Competency Label: Documenting Facts
Competency Description:This emphasises logical reasoning, specifically when referring to an individuals’ understanding of information and the clear communication of such information in writing. Logical reasoning is supported by a fact based or objective approach.
Behavioural competency 2*


Competency Label: Interpreting Data
Competency Description:This competency is about interpreting data accurately with an emphasis on the processing and interpretation of numbers. This competency also includes the utilisation of technology.
Behavioural competency 3


Competency Label: Team Working
Competency Description:This competency is about working well in a team.  In order to develop this competency, individuals are encouraged to acknowledge the views and contributions of others, and to involve others in decision-making.
Behavioural competency 4


Competency Label: Taking Action
Competency Description:This competency is about taking action in service of achieving the organisation’s goals. It is about being energetic, showing initiative and being action oriented.
Behavioural competency 5



Competency Label: Completing Tasks
Competency Description:This competency is about completing tasks and projects in a structured manner by employing effective planning and prioritising skills. Once tasks have been planned and priorities have been set, individuals also need to be able to manage the project or task to completion in order to demonstrate effectiveness.
Behavioural competency 6




Competency Label: Resolving Conflict
Competency Description:This competency is about effectively dealing with disagreements and conflict in the workplace. In order to demonstrate being competent at resolving conflicts in the workplace, individuals are expected to demonstrate that they are able to effectively handle angry individuals and emotionally charged situations.
Technical Competencies
Technical competency 1*


Competency Label:Data Management
Competency Description:Data Management.
Proficiency Level: PROFICIENT – Clear knowledge and application of the concept
Technical competency 2*


Competency Label:Written Communication
Competency Description:Ability to express ideas by means of clear and effective writing, in order to support professional communication internally within the Bank and externally.
Proficiency Level: PROFICIENT – Clear knowledge and application of the concept
Technical competency 3


Competency Label:Risk Measurement
Competency Description:The ability to define and analyse risk identification information in a quantitative and/or qualitative way.
Proficiency Level: PROFICIENT – Clear knowledge and application of the concept
Technical competency 4


Competency Label:Financial Accounting
Competency Description:Knowledge of financial accounting principles, classifying, measuring and recording transactions using the financial systems of the Bank.
Proficiency Level: PROFICIENT – Clear knowledge and application of the concept
Technical competency 5



Competency Label:Corporate Legal Service Management
Competency Description:Applies knowledge and understanding the role and functions of corporate legal services within the context of the local legislative and industry regulatory framework.
Proficiency Level: BASIC – Applies elementary concepts to develop activities under supervision
Technical competency 6


Competency Label:Legal Compliance
Competency Description:Is able to comply with relevant legislation, regulatory and professional standards.
Proficiency Level: BASIC – Applies elementary concepts to develop activities under supervision
Additional Job Dimensions
Business accountability: Impact on end result* Remote – Information or incidental service for use by others
Typical direct reports for this job* Job Title: None
Number: No direct reports
Indirect reports Job family:None
Number:No indirect Reports
Financial accountability* Type of Budget:No Budget Managed
Internal relationships * Business area: CIB GM & GMO / IBC & Payments / Finance
Job: Broader Team in Operations
Nature of relationship: Provide a service to them
Sphere of influence: Limited to their department only
External relationships* Role type of external contact:Auditors, Regulators.
Nature of relationship:Provide customer service
Description or examples: Ensure inquiries are attended to and feedback is provided.
Accountability for problem solving* Degree of guidance received to solve problems:
Routine – Standard instructions and close supervision
Description or examples:Processing of all instructions received accurately and timeously and as per procedure laid down

Degree of original thought required to solve problems:
Patterned – Similar situations, solution by choice of known processes
Description or examples:Processing of all instructions received accurately and timeously and as per procedure laid down

Accountability for planning of activities* Performance or supervision of varied activities

Description or examples:Processing of all instructions received accurately and timeously and as per procedure laid down

Discretion allowed for decision making* Controlled – Existing work instructions and established routine

Description or examples:Processing of all instructions received accurately and timeously and as per procedure laid down

Work environment*


Working Conditions 1: Shift Work may be required
Working Conditions 2: Regular overtime may be required
Physical Requirements 1: Open plan office
Physical Requirements 2: No specific physical requirements



Les personnes intéressées sont priées d’adresser leurs candidatures par e-mail à l’adresse électronique en reprenant l’intitulé du poste en objet de leur e-mail.Les dossiers comprendront uniquement unelettre de motivation ainsi qu’un Curriculum Vitae détaillé à jour (en anglais) renseignant les numéros de téléphone et adresses e-mails d’au moins trois personnes de référence.

Seuls les candidats de nationalité congolaise remplissant les critères susmentionnés seront considérés pour la suite du processus.

La date de clôture pour la réception des candidatures est fixée au jeudi 31 octobre 2019 à 17h00’.

La Direction des Ressources Humaines

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