#Emploi: Programme Support Officer – Logistics


from Concern Worldwide

Closing date: 04 Sep 2019

About the role: This is a voluntary 12 month, new role with unaccompanied terms based in Goma, North Kivu Province with travel to Concern’s areas of operation in North Kivu, Tanganyika, Haut Lomami, Haut Katanga and Lomami provinces.

You will report to the Logistics Manager and will work closely with the Systems Manager, Base Managers, Area Coordinators, National in charge of HR, Logistics and admin, and other programme staff as required.

We would like you to start on 30th September 2019

This role is subject to the approval of funding.

Your purpose: The Logistics and Systems Support Officer will be responsible for the provision of logistics support to Concern’s emergency and development programmes in DRC, in particular focusing on the implementation of systems and strengthening staff capacity. He/She will also help with other Systems related tasks in link with HR and administration, and even security management.

The Logistics Support Officer may be assigned any of the following tasks:

Supply Management:

  • Support the management and tracking of project orders, including inter-zonal tracking.
  • Support cost effective management and execution of procurement in line with Concern’s policies and procedures.
  • Support programme teams in the development of procurement plans.
  • Evaluates documentation of procurement processes on a random basis, to ensure compliance.
  • Organize, plan and prioritise project supply needs.
  • Support customs clearance processes.
  • Assist the logistics staff in developing framework contracts.
  • Brief all staff on the supply chain system and the constraints related to it.

Warehouse Management:

  • Support effective warehouse management in accordance with the Concern guidelines.
  • Support efficient stock management and availability of relevant supply management data and stock records.
  • Support the security of stock through the implementation of effective controls.
  • Ensure documentation is correctly understood and used.
  • Strengthen staff capacity and warehouse management processes.
  • Investigate stock discrepancies that might be found by Base Managers and provide a report of the findings

Emergency response:

  • Ensuring projects are logistically prepared to support the emergency interventions.
  • Preparing distribution activity plans in conjunction with the programme departments.
  • Support the dispatch and receipt of commodities on a timely basis as requested.
  • Ensures end of distribution reconciliation documentation is understood and used.


  • Support regular maintenance of communication equipment in liaison with the Logistics Manager and IT Manager.
  • Staff training on use of communication equipment and communication protocols.

First Aid:

• Liaise with the Systems Director in ensuring that every vehicle used by Concern staff has an appropriate first aid kit.

• Liaise with the Systems Director in sourcing and scheduling basic first aid course/refresher courses for drivers.


  • Ensure that maintenance works are property documented.
  • Monitor the maintenance conducted on Concern vehicles by external service providers.
  • Creating a database of parts used by Concern DRC. Study Maintenance and repairs on the mission to improve tracking and efficiency.

Security management:

  • Reviews proper application of SoPs in different locations

HR & administration:

  • Help with recruitment launches and follow up
  • Help with development of trainings and evaluations of staff

Capacity building:

  • Travel to field locations to conduct Systems trainings e.g. on logistics, procurement, transport etc.


  • Contribute to organisational accountability initiatives, including overseeing the roll out of commitments of Concern under the CHS (Core Humanitarian Standards)
  • Adhere fully to the commitments and rules of Concern’s Programme Participant Protection Policy and Code of Conduct (P4 and CoC), including the respect of confidentiality.
  • Report to the appropriate manager, all violations of the P4 or CoC, this is a mandatory duty of all staff.Your skills and experience will include:


  • Security awareness
  • Fluent in French, both verbal and written and a good command of English
  • Technical skills in two or more of the following fields: vehicle mechanics and fleet management, energy and electricity, ICT, supply management, VHF/HF communications, construction, distributions, procurement and tenders, stock management
  • Ability to organize and prioritize workload, and using own initiative as appropriate


  • Previous work experience in Africa
  • Experience with logistics and supply chain management emergency operations
  • Experience working in humanitarian field with an NGO
  • Ability to act as part of a multi-cultural and multi-disciplinary team
  • Ability to cope with stress and to work under pressure
  • Flexibility, adaptability, good sense of humour, and patience
  • Ability to work on own initiative and as part of a team.
  • Willing to live in basic living conditions
  • Willing to travel to field locations
  • Attention to detail

Special Skills, Aptitude or Personality Requirements:

  • Good time management skills, the ability to structure processes and to respond positively and constructively to a rapid changing operational environment are key competencies.
How to apply:

To apply:

Les candidatures en français sont les bienvenues

All applications should be submitted through our website at https://jobs.concern.net by closing date. CV’s should be no more than 4 pages in length.

Due to the urgency of this position, applications will be short listed on a regular basis and we may offer posts before the closing date.

Related articles


Emergency Deputy Programs Director – DR Congo.

Closing date: 26 Oct 2019 About Mercy Corps Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities […]

Learn More

Resources Management Officer

Job from International Organization for Migration Closing date: 08 Sep 2019 Position Title : Resources Management Officer Duty Station : Kinshasa, Congo, Democratic Republic of the Classification : Professional Staff, Grade P3 Type of Appointment : Special short-term graded, Six months with possibility of extension Estimated Start Date : As soon as possible Closing Date […]

Learn More

Leave a Reply

Your email address will not be published. Required fields are marked *